Frequently Asked Questions
Everything you need to know about your Mars By GHC style journey.
How long does shipping usually take?
We typically process orders within 24-48 hours. Standard shipping takes 3-5 business days for metropolitan areas and 5-7 business days for the rest of the country.
What is your return and exchange policy?
We offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your best-fitting clothes at home for the perfect fit.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
Are your products ethically sourced?
Yes, at Mars By GHC, we are committed to sustainable fashion. We work exclusively with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials.
Can I track my order once it has been shipped?
Absolutely! Once your order leaves our warehouse, you will receive an email and SMS with a tracking link to monitor your package in real-time.